Can’t we all just get along? While this question seems timely in light of recent events, it unfortunately has become relevant in any month or season. We spend a lot of energy and money in conflict – person to person conflict, organization to organization conflict and society to society conflict. Must there always be fighting? […]Continue Reading... No Comments.
In 2014 I wrote this essay. I’ve updated it to reflect the political season that we are in. Some of you may be old enough to remember the philosopher, Marshal McLuhan. In the 1960’s he wrote a bestselling book, The Medium is the Massage: An Inventory of Effects. His main point was that the medium […]Continue Reading... No Comments.
If you’re like most of us, you like being right. Being right makes us feel good. My guess is that being right triggers a set of reactions that activate the pleasure center of our brains. Given the choice between being right or being wrong, we would all choose being right. What is right and wrong? […]Continue Reading... No Comments.
Are you ever misinterpreted? Do people hear something that you didn’t intend? My guess is that it happens more than you think. The reason is we are always communicating silent messages. In fact, our words usually are a small component of the interpretation of our communication. How you communicate will reinforce or take away from […]Continue Reading... No Comments.
Are people lying more, or are more people just getting caught? Maybe it’s both. WHO lies? The fact is everybody lies. I recently read that children start lying at around age 4 or 5, when they become aware of the use and the power of language to get things. As they grow older, parents teach […]Continue Reading... No Comments.
Our culture values excellence. For example, we strive for A’s in school, go “in search of excellence,” learn about what it takes to go from “good to great” and hope our local sports teams win “world championships.” But, do we always need excellence? Let me share a story. Impress the Boss Early in my career, […]Continue Reading... No Comments.
Recently, I taught a module on trust in my MBA class. I asked my adult students the following question. “Do you tend to assume trust with others or must they earn your trust?” This simple question has profound implications on how we see the world and react to the circumstances we face. The class was […]Continue Reading... No Comments.